PRIVACY POLICY

At Cakes ‘N Things, we value the privacy of our customers and are committed to safeguarding the personal information you provide to us.

By using our services, including visiting our website, placing orders, or communicating with us, you agree to the practices described in this Privacy Policy.

We collect personal information from you when you engage with our products and services. The types of personal information we may collect include:

  • Personal details: Name, address, email address, and phone number.

  • Payment information: Credit card details, payment method, and billing information.

  • Order information: Order history, preferences, and special requests (e.g., dietary restrictions).

  • Communication records: Emails, phone calls, or messages sent to us for customer service purposes.

We may also collect non-personal information automatically through cookies and other technologies when you visit our website, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

We use the personal information we collect for the following purposes:

  • To process and fulfill orders, including billing.

  • To provide customer support and respond to inquiries.

  • To send order confirmations and updates.

  • To improve our website, products, and services based on your feedback and usage patterns.

We take your privacy seriously and will not sell or rent your personal information to third parties. However, we may share your information if we engage third-party service providers (e.g., payment processors) to assist us in delivering our services. These providers are required to protect your personal information and can only use it for the purpose of fulfilling their services.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.